Resources & Documentation

Everything you need to get the most out of Lumena's fraud detection platform

Documentation

Getting Started

Quick start guides and setup instructions

Platform Overview
Initial Setup Guide
First Investigation Tutorial
User Account Management

User Guides

Comprehensive guides for platform features

Alert Management Guide
Investigation Workflows
Report Generation
Risk Assessment Tools

API Documentation

Technical documentation for developers

REST API Reference
Authentication Guide
Webhook Configuration
SDK Documentation

Resource Library

Training Materials

Platform Walkthrough Video

Video

15 min

AML Best Practices Webinar

Webinar

45 min

AI Model Training Session

Video

30 min

Compliance Framework Overview

Document

25 pages

Templates & Tools

SAR Report Template

Template

PDF

Investigation Checklist

Checklist

PDF

Risk Assessment Matrix

Tool

Excel

Compliance Calendar

Template

Excel

Support Resources

FAQ Database

Knowledge Base

Troubleshooting Guide

Guide

Contact Support

Support

Submit Feature Request

Feedback

Community & Support

Community Forum

Connect with other compliance professionals